STORE POLICY
CUSTOMER CARE
At WindRidge, we believe that every interaction with our customers is an opportunity to create a positive and memorable experience. Our dedicated customer care team is committed to providing exceptional service and support to ensure that your journey with us is smooth and enjoyable.
Whether you have a question about our products, need assistance with an order, or simply want to share feedback, we're here to help. Our knowledgeable representatives are available to assist you via email, or live chat (please note that live chat might be slow to respond due to the fact that its a live team member trying to assist you as quickly as possible), whichever is most convenient for you. We strive to respond promptly to all inquiries and to address any concerns with professionalism and care.
Your satisfaction is our top priority, and we value your trust in us. Thank you for choosing WindRidge—we look forward to serving you with excellence and making your experience with us truly exceptional.
TERMS AND CONDITIONS
Welcome to WindRidge!
Please read the following terms and conditions carefully before using our website.
Agreement to Terms
By accessing or using our website, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our website.
Products and Services
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Descriptions and prices of products are subject to change without notice.
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We reserve the right to modify or discontinue any product without prior notice (including Color of design, Size of design, Design location, and Shape.)
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Products might be slightly different than pictured or mocked up on the website or mobile platforms.
Orders and Payments
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By placing an order, you agree to pay the specified price and any applicable taxes.
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We reserve the right to refuse or cancel any order at our discretion.
Intellectual Property
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All content on our website is the property of WindRidge and is protected by copyright and other intellectual property laws.
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You may not use, reproduce, or distribute our content without written permission.
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All products, product images, and designs showcased on this website are original works created by WindRidge and/or its affiliated artists. These works are protected by copyright law and may not be used, reproduced, or distributed without the explicit written permission of the original artist.
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Unauthorized use of WindRidge designs, copyrights or trademarks may result in legal action including, but not limited to, civil litigation for damages, injunctive relief, and recovery of attorney fees.
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Furthermore, please be advised that the WindRidge logos, which include a mountain connected with an adventurer to the right, or a mountain range with a moon/sun inside a connected half-circle, are copyrighted as of April 16, 2024.
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Unauthorized use of these logos is strictly prohibited and may result in legal consequences.
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For inquiries regarding the use of WindRidge's original works or logos, please contact us for written permission.
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Thank you for respecting our intellectual property rights.
Limitation of Liability
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WindRidge is not liable for any direct, indirect, or consequential damages arising from the use of our website or products.
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WindRidge is not liable for any direct, indirect or consequential damages that might occur during the packaging/shipping stage of your order.
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By using our services and placing an order with WindRidge (including our parent company and subsidiaries), you agree that you will not hold us liable for any damages, losses, or legal claims arising from the use of our products or services. Under no circumstances shall WindRidge (including our parent company and subsidiaries), its employees, or agents be held responsible for any direct, indirect, incidental, or consequential damages. To the fullest extent permitted by law, WindRidge (including our parent company and subsidiaries) shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. By using our services, you agree to resolve any disputes through arbitration in accordance with Wyoming law.
Governing Law
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These terms and conditions are governed by local and federal laws .
Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at wind.ridge.shop@gmail.com
PRIVACY & EMAIL COMMUNICATION POLICY
At WindRidge, we respect your privacy and are committed to protecting your personal information. By submitting your email through our website—whether for product updates, exclusive access to drops, or general communications—you agree to receive marketing and transactional emails from us.
We use Wix.com as our website and e-commerce platform. All data submitted through our site is collected, stored, and managed securely by Wix. WindRidge does not directly store or control your personal data outside of what Wix manages on our behalf.
Your information will never be sold, traded, or shared with third parties for marketing purposes.
You can unsubscribe from our emails at any time by clicking the “unsubscribe” link in any message or by contacting us at wind.ridge.shop@gmail.com.
Limitation of Liability
While we take every reasonable step to ensure your information is handled securely, WindRidge is not liable for any data leaks, security breaches, or unauthorized access that may occur through Wix or any third-party platform we use to manage customer data. By using our website and submitting your information, you acknowledge and accept this limitation.
For more information about how Wix handles data, please review their Privacy Policy.
If you have any questions or concerns, please don’t hesitate to contact us.
PAYMENT METHODS
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Credit / Debit Cards
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Paypal (*Coming soon)
Description and Definition of the "Cast to Connect" Initiative
This document serves to define the initiative's structure, operations, and legal compliance.
1. Overview of the "Cast to Connect" Initiative
Project Name: Cast to Connect: Fishing for Young Adults and Kids
Project Description:
"Cast to Connect" is an outreach and engagement project initiated and funded by Wind-Ridge.com with the goal of introducing young people to the joys of fishing while instilling values of conservation and environmental stewardship. This project provides fishing equipment, educational resources, and hands-on experiences to schools and youth organizations.
2. Nature of the Project
"Cast to Connect" is a corporate social responsibility (CSR) initiative operated under the legal framework of Wind-Ridge.com. It is not a charitable organization or nonprofit entity. Instead, it is a project fully funded and managed by Wind-Ridge.com to fulfill its commitment to community engagement and environmental education.
3. Funding and Allocation
Product Sales:
A select line of merchandise, including apparel and fishing gear, has been designated to support the "Cast to Connect" project. 100% of the proceeds from the sale of these items will be directed towards funding the project. For clarity: Proceeds are defined as the total sales price of the merchandise, minus applicable taxes, shipping costs, and cost of goods sold (COGS).
COGS includes, but is not limited to: the base garment or item cost, printing or embroidery materials (such as ink and thread), labels, packaging, and any direct labor or production-related expenses incurred in creating the final product.
This structure ensures that every dollar remaining after covering essential production costs is directly reinvested into Cast to Connect’s mission of equipping youth with access to the outdoors through fishing education and experiences.
Contributions:
Contributions Toward Cast to Connect
WindRidge accepts direct financial contributions in support of the Cast to Connect initiative. These contributions are entirely voluntary and help us pursue our mission of connecting young people with the outdoors through fishing.
Please note: Cast to Connect is a WindRidge-operated initiative and not a registered nonprofit or charity. WindRidge is a for-profit business, and contributions are not tax-deductible.
100% of funds contributed are allocated toward the Cast to Connect mission, including gear donations, event coordination, youth outreach, and other direct program expenses. Contributions and product proceeds may also be used to cover reasonable compensation for time, services, and resources required to operate the initiative.
Financial Management:
All proceeds from the designated product line will be tracked separately within Wind-Ridge.com's accounting system. A dedicated sub-account will be maintained to ensure transparency and proper allocation of funds exclusively for the "Cast to Connect" project.
4. Operations and Partnerships
Equipment and Resources:
Providing fishing equipment packages (e.g., rods, tackle boxes) to participating schools and organizations.
Developing educational materials on fishing techniques, aquatic ecosystems, and conservation practices.
Workshops and Mentorship:
Organizing fishing workshops, casting classes, and outdoor excursions led by experienced anglers and environmental educators.
Offering mentorship programs where experienced anglers volunteer to teach and guide young participants.
5. Compliance and Reporting
Transparency:
Regular financial reports will be prepared and published quarterly, detailing the total proceeds collected, expenses incurred, and net funds allocated to the project.
Reports will be available on Wind-Ridge.com's website to ensure transparency and accountability to supporters and customers.
Legal Compliance:
The initiative will comply with all applicable local, state, and federal regulations regarding corporate social responsibility and youth engagement activities.
Any partnerships or collaborations with schools and youth organizations will be formalized through written agreements to clarify roles, responsibilities, and expectations.
6. Public Communication and Disclaimers
Website and Marketing:
Clear language will be used on Wind-Ridge.com's website and marketing materials to communicate that "Cast to Connect" is a project funded by the company and not a charity.
Example phrasing: “Support our ‘Cast to Connect’ initiative by purchasing select merchandise. 100% of the proceeds will be used to fund this project, providing fishing equipment and educational resources to young people.”
Disclaimers:
“All proceeds from the sale of items in our ‘Cast to Connect’ product line will be directed to support the ‘Cast to Connect’ project. Proceeds are defined as the total sales price minus any applicable taxes and shipping costs. Purchases are not tax-deductible.”
7. Long-Term Sustainability
Future Funding:
Explore additional funding opportunities such as corporate sponsorships, grants, and community support to supplement and sustain the project.
Volunteer and Mentor Network:
Build a network of volunteers and mentors passionate about youth engagement and outdoor education to ensure the initiative’s sustainability and expansion.
Conclusion:
The "Cast to Connect" initiative is a strategic project of Wind-Ridge.com, embodying the company's commitment to community engagement and environmental education. It operates within the legal framework of a for-profit entity and is distinct from charitable organizations, with a clear focus on transparency, accountability, and impact.